FAQ

Pricing

What is the net cost for Tuggs?

Tuggs price lists by order volume are available upon request and on our Order Now page. Click here to order now, or click on the Order Now button in the menu.

Do Tuggs have a setup charge?

Orders of 500 units or less are subjected to a $60.00 set up fee.

Do I pay for printing?

Custom printing is included in the price list. Tuggs are printed in glossy, full CMYK colour, on all four clip surfaces. Our production setup prints a left and a right clip image. Please note that your graphics must be designed on our graphics template, and may incur a graphics charge if they require rework.

Can I get samples of Tuggs?

Click here to Request a Sample, or contact us.

Ordering

Are there Customs, Duty or Tariffs added for shipping from Canada to the USA?

Tuggs are a 100% Made in North America product.

What is the minimum order of Tuggs?

100 units is the minimum order. See our Price List for discounts at larger order quantities.

Colour molded Tuggs may increase turn-around time. Please note: this option is only available at quantities of 10,000 or more at this time.

How do I order a Virtual sample of my design?

Please contact us to discuss creating virtual samples of your design.

Can I customize the bungee?

Tuggs does offer custom bungee logos. Contact us for pricing.

Graphics and Colours

Can I get Tuggs in other colours?

The clips and bungee are molded in bright white. Your graphics will completely cover the clip surface, so your Tuggs will be as colourful as your design.

How many images / graphics can I have on my Tuggs?

Included in our pricing is the printing of two clip designs, one for the left clip and one for the right clip.

Who does the graphic design for the clips?

We print from the graphics you supply. Our graphics standards and template are available here. Tuggs does not supply stock images for custom printed orders.

Do Tuggs hold up to UV exposure?

We have outstanding UV protection built into our plastics and printing, so Tuggs will stand up to years of sun, heat and fun.

Shipping

What is the turn-around time?

Turnaround time is within 15 business days following artwork approval, small orders within 10.

What is the FOB point for Tuggs?

Tuggs are made in Canada, and shipped from Alberta.

What are the shipping options and costs?

Towel Tuggs are shipped UPS and Canada Post. We can also ship using your own courier account if you prefer.

Specifications

What are the clip dimensions and bungee length?

Each clip is approximately 4” long x 1.5” wide. The total assembled length of Tuggs is approximately 12.5”.

What materials are Tuggs made from?

Tuggs are made from extremely high-quality plastic and elastic materials. They are designed and built to last. Tuggs’ design philosophy is to create products that will be used and enjoyed, with custom branding and design, for years to come.

What is the printing method used on Tuggs?

Tuggs are printed in digital, full-colour CMYK colour printing.

What is the print size available on Tuggs?

The printable area on each clip surface is approximately 4 inches x 1.5 inches, times 4 clip surfaces. For exact printing dimensions, please see our graphics template.