Terms and Conditions

Termination of Website Access

Eclips Global 2015 Incorporated may terminate your access, or suspend your access to all or part of tuggs.ca, without notice, for any conduct that Eclips Global 2015 Incorporated, in its sole discretion, believes is in violation of any applicable law or is harmful to its interests.

Force Majeure

Eclips Global 2015 Incorporated Cannot be held responsible for failure to fulfill a delivery commitment as a result of situations beyond our reasonable control. This includes, but is not limited to occurrences such as: strikes, riots, war, invasion, fire, explosion, accident, acts of God and all other delays beyond Eclips Global 2015 Incorporated’s Control.

Cancellation Policy

Please note that all orders placed with Eclips Global 2015 Incorporated Cannot be cancelled once we receive final artwork approval. All approvals are required in writing. Cancellations prior to approval are required in writing and the customer is responsible for all charges incurred to the point of cancellation as well as a cancellation fee.

Claims and Returns

Eclips Global 2015 Incorporated strive to uphold Quality to the highest level of industry standard. Inspect your merchandise for defects upon arrival and contact Eclips Global 2015 Incorporated. In the unlikely event you find a manufacturing or printing defect, please contact us and we will work toward resolution. Claims for merchandise damaged in transit must be resolved with the carrier.

Shipping Terms

Eclips Global 2015 Incorporated cannot be responsible for delays or damages en route. All claims should be promptly filed by the purchaser with the carrier at the time of delivery. Since Eclips Global 2015 Incorporated has no control after shipments have been turned over to the carrier, specific delivery dates cannot be guaranteed by Eclips Global 2015 Incorporated. All orders ship freight on board (FOB) from Kitchener, Ontario Canada. Ownership of goods is transferred to the customer as soon as the carrier accepts the goods from the seller.

Tuggs Bungee clips qualify as duty free under NAFTA.

Artwork, Designs and Trademark Notice

The artwork, designs, and trademarks imprinted on the products displayed herein are reproduced only as examples of the type and quality of imprint available. They are not intended to represent that the products are either endorsed by or produced for the owners of the artwork, designs, or trademarks. All copyright and trademark names identified are the properties of the companies that won them. No intent to infringe on any copyrights and trademarks has been made on this website. They are presented solely for the education of the reader. Towel Tuggs featuring these designs are not for sale to anyone other than authorized representatives of the owners of the logos, trademarks and trade names.

Use of Art, Logos, Trademarks and other supplied materials

Eclips Global 2015 Incorporated uses art, logos, and other materials supplied by distributors and customers (“Artwork”) to provide products and services. Eclips Global 2015 Incorporated assumes no responsibility for determining the proper ownership or proper use of Artwork. All liabilities of this nature rest with the distributors and the customers. Distributors and customers placing orders with Eclips Global 2015 Incorporated represent and warrant that they have the authority to order, purchase and distribute the product with the Artwork specified on the order, and that the use or display of the Artwork will not violate any laws or client restrictions. Eclips Global 2015 Incorporated assumes no responsibility for determining who does or does not have such authority. By submitting Artwork to Eclips Global 2015 Incorporated for use on a product, distributors and the customers shall defend and hold harmless Eclips Global 2015 Incorporated for the use of any Artwork and for breach of this warranty. Distributors and customers also shall indemnify, hold harmless, defend and absolve Eclips Global 2015 Incorporated, its affiliates and licensors from and against all claims, liabilities and expenses arising out of or related to any actual or alleged infringement or misappropriation of any copyright, trademark or other proprietary rights or merchandise. This directive will remain in effect after delivery of the product or service. Eclips Global 2015 Incorporated reserves the right to photograph, show as samples, or use in Eclips Global 2015 Incorporated’s advertising the items produced by Eclips Global 2015 Incorporated without liability as to trademark, copyright or other proprietary right. Eclips Global 2015 Incorporated reserves the right to refuse to provide product or service when it is determined that the Artwork does not meet Eclips Global 2015 Incorporated’s standards.

Rush Service

For orders that need to be shipped in shorter than the listed production time, please call to see what options are available and if there are additional charges.

Set up fees and Artwork Charges

If the artwork file we receive is print ready there is no artwork fee. We can assist you in creating artwork or making your logo ready for imprinting. Creating artwork is $160.00, touching up artwork to make it press-ready is $80.00.

Pre-production Artwork Approval

Eclips Global 2015 Incorporated must receive your proof approval and have all order and shipping information; before production of your order begins. You will be sent an electronic proof to approve. Total artwork responsibility lies with the customer when proof is approved.

Pricing and Payment Terms

Pricing is subject to change without notice. Please contact us for our most current pricing.

Orders require payment upon proof approval.

Special packaging options

Special packaging options are available. Please contact us for a quote.

Customer Inserts

Please call for lead times if insertions/attachments are required. Please call for a quote.

Disclaimers and Liability Limitations

YOU USE THE SITE, MARKETING TOOLS AND SOFWARE SOLELY AT YOUR OWN RISK. ECLIPS GLOBAL 2015 INCORPORATED PROVIDES THE SITE AND SOFWARE “AS IS”, AND DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES AND REPRESENTAIONS. IN NO EVENT WILL ECLIPS GLOBAL 2015 INCORPORATED BE LIABLE UNDER ANY THEORY FOR ANY DAMAGES RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE, MARKETING TOOLS OR SOFTWARE.

Warning

Adult supervision required, keep away from babies and young children. Do not overstretch bungee. Always keep face and body out of recoil path. Do not use if bungee has visible signs of wear or damage. Do not use to hold heavy objects.